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PACE HEALTH SYSTEMS LTD      

INR Relay - Additional Information

Contract
Sample Configuration Settings
Our Charges
Contacts

Contract:

Disclaimer:

The Vendor disclaims any responsibility for any harm that may arise due to delay, failure of transmission, inaccuracy in transmission of any report. It is wholly the responsibility of the Purchaser to ensure that all INR RELAY reports are accurate and timely; and it is mandatory that the purchaser undertake adequate validation (and revalidation) as necessary.  The Purchaser agrees to comply with the license agreements (service level agreement) of the client software provided by the Vendor and to keep safe and confidential any patient data on the system.   To see a sample of the full agreement click here

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SAMPLE CONFIGURATION SETTINGS

 
SETTINGS FOR: BASILDON CURRENT NEW
Date of completion of this form: 18TH June 2001  
Short name (Must be 8 characters) Basildon  
Hosp Addr 1 Nether Mayne  
Hosp Addr 2 Basildon  
Hosp Addr 3 Essex  
Hosp Addr 4 United Kingdom  
Post Code SS16 5NL  
Local Clinic Autocall number 01268 593047  
Local Clinic Tel number (For patients Enquiries etc) 01268 593047  
Local Clinic Number (For local clinic administrator) 01268 593020  
Local Clinic Doctor Name Dr John Smith  
Local ClinicEmail number (Max 36 characters) jsmith@aol.com  
Local Clinic Administrator Name Anthony Smith  
Local Printer Make Hewlett Packard  
Local Printer Model HP Laserjet V  
Purchase Order Number (mandatory) PN1234567  
SUPPLIED BY: INR RELAY CURRENT NEW
Technical Support Tel 01268 593016  
Tech Support Email plcervi@pacehealthsystems.com  
Transmission Tel Number 01268 598203  
Patient Tel Number 01268 524016  
PC Anywhere Remote User name BASILDON  
Dial out option - (Set to No during validation phase) Yes  
OPTIONS AT TIME OF IMPORT (Yes/No) : CURRENT NEW
Create Patient Report Letters: Set to YES if you want us to create a patient report letters for those patients flagged for letters (example Appendix 5a). Setting to NO suppresses all patient report letters. Yes  
Create patient instructions letter. This will cause an instructions letter (Appendix 5b) to be sent to any new patient as they join the system. Only sent once per newly entered patient. Yes  
Send Fax on import No  
Send email on import No  
Create termination letter on import Setting YES will cause a "Termination letter" (Appendix 5d) to be sent to patients on the date when treatment termination is due. Yes  
Create letter to patients with high INR >8.0   This will cause a special report letter to go to patients with INR>8 as a failsafe (Appendix 5e) Yes  
Create letter to all non-attenders No need to set to YES, if DIAL OUT is on (Appendix 5f 5g 5h) No  
Create letter to third time non attenders Yes is a useful precaution - failsafe (Appendix 5h) Yes  
OPTIONS OFFERED TO PATIENT AT TIME OF PHONE CALL CURRENT NEW
Tel Call to offer confirmatory printed report letter:  If set to YES will allow the caller to ask for a confirmatory letter to be sent during the telephone call No .
Tel Call to offer batch of request forms   If set to YES will allow the caller to ask for a batch of 10 preprinted request forms (Appendix 5c) to be sent. Only choose YES if you need to use request forms. (requested by caller during the telephone call) Yes  
Tel Call to offer caller permanent letters If set to YES will allow the caller to select to permanently receive confirmatory report letters (appendix 5a). Setting to YES could be quite expensive !. No  

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OUR CHARGES

There are two phases to establishing costs: Phase one or setup costs should be paid in advance and cover the costs of writing an interface tool for your system and validation support for twenty eight days.   Further setup charges may apply if radical changes are required to printed templates, or after 28 days.  Phase two or running costs are calculated according to the amount of use you and your patients make of the system.  The more you and your patients use the system, the more you pay us - but also the more you will save by not having to pay postal costs and charges.  

SETUP COSTS (ALL IN UK STERLING)    

(VAT does not apply in  NHS to NHS agreements)                             

DESCRIPTION

UNIT COST EX VAT

UNIT COST INC VAT @ 17.5%

INTERFACING TO INR RELAY FROM DAWN 4S Note: This includes initial setup interfacing,  validation of  importation accuracy, and initial template setup for first 84 days of contract.   Modification after 84 days if required, will be charged at a rate of 50/hr (ex VAT).  Local hospital to cover costs of transmitting INR reports to INR RELAY  by PC Anywhere. (Interfacing from other systems  POA)

3500-00

4112-50

RUNNING COSTS

DESCRIPTION

UNIT COST EX VAT

UNIT COST INC VAT @ 17.5%

DIAL IN   (TO 01268 NUMBER - CALLER PAYS NATIONAL RATE)

0.24

0.282

DIAL OUT

0.24

0.282

EMAIL

0.05

0.05875

LETTER CREATION

0.00

0.00

LETTER CREATION AND POST

0.40

0.47

FAX

0.24

0.282

                                                                                                 

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CONTACTS
Postal Address Dept Haematology                                                Basildon & Thurrock NHS Trust                             Nether Mayne                                      Basildon                                                                     Essex   UK SS16 5NL                     
Telephone 0044 (0) 1268 593016
Fax 0044 (0) 1268 593020
Email plcervi@pacehealthsystems.com
  bduck@pacehealthsystems.com
  kroche@pacehealthsystems.com
  cluff@pacehealthsystems.com
  teveritt@pacehealthsystems.com
   
OUR  TEAM  
Dr Paul Cervi Consultant Haematologist
Dr Tony Everitt Consultant Chemical Pathologist
Mr Bob Duck IT Manager
Mrs Kath Roche Secretary
Mr Chris Luff Anticoagulant clinic administrator

                                                  

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INR RELAY
Introduction
Try It Now
The Basildon Experience
How does it work?
Is it complicated to use?
Hardware/software issues
Examples of dialogue
How does it work? - cont
Hard of Hearing Patients
Calculation of Bills
Advantages
Patient Confidentiality
Features

 

Getting Set Up
Introduction
Setting Up
Validation
Routine Operation
Import file description
Screen Shots
Trouble Shooting
Additional Information
Contract
Sample Configuration
Our Charges
Contacts

For printable version of full INR Relay document please click here.